We're here to help
Support
Questions, feedback or something not working? Email support@linguineapp.com. Include your app version and iPhone model where useful, but do not send sensitive health information.
Get help
Tell us what you were trying to do and what happened.
BUG REPORTReport a problem
Steps to reproduce it and an optional screenshot are helpful.
IDEASRequest a feature
Share the training decision you want Linguine to make easier.
PRIVACYPrivacy request
Ask about access, correction or deletion of information held directly by us.
Apple Health permissions
Linguine works manually without Apple Health, but automatic import and the fullest training context require the relevant permissions. You can review access in the Health app under your profile, Apps and Services, then Linguine; wording can vary by iOS version. You can also check Linguine in iOS Settings.
If a workout is missing, confirm that the source app wrote it to Apple Health, that Linguine has permission to read that workout type, and that the phone has finished syncing.
Restore purchases
Use Restore Purchases in Linguine while signed into the Apple account that made the purchase. You can review or manage an active subscription in iOS Settings under your name and Subscriptions. Apple handles billing and refund decisions.
Apple Watch
Keep the iPhone and Apple Watch close, Bluetooth enabled, and both devices updated to compatible software. If a workout is active, avoid deleting or reinstalling the app until the session has finished and synced.
Data and deletion
You can edit or delete supported records using available controls in Linguine. Health data created by other apps must be managed in Apple Health or the app that created it. Deleting Linguine does not automatically cancel subscriptions or remove data separately stored in Apple Health or iCloud.
For a privacy request relating to information held directly by us, email privacy@linguineapp.com.
Response information
Support is currently provided in English. We aim to respond as soon as reasonably possible, but response times are not guaranteed.